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Acceptance of Terms

Hand2Hand LLC . ("Hand2Hand LLC Package", "we", "us" and/or "our") provides its services (described below) to you ("Subscriber" or “you”) through its website located at [email protected] (the "Site"), its web-based applications, any Mobile Apps (defined below) and related services, including any new features, applications, versions and upgrades (collectively, the "Service(s)"), subject to the following Terms of Service (as amended from time to time, these "Terms of Service"). Hand2Hand LLC reserves the right, at our sole discretion, to change or modify portions of these Terms of Service at any time, with or without notice. Amendments made by Hand2Hand LLC will be immediately effective upon posting of such updated Terms at this location. After such posting, continued use of the Services constitutes your consent to be bound by the updated Terms of Service. THESE TERMS OF SERVICE REQUIRES FINAL AND BINDING ARBITRATION TO RESOLVE ANY DISPUTE OR CLAIM ARISING OUT OF OR RELATING IN ANY WAY TO THESE TERMS OF SERVICE OR THE SERVICES, INCLUDING THE VALIDITY, APPLICABILITY OR INTERPRETATION OF THESE TERMS OF SERVICE, AND YOU AGREE THAT ANY SUCH DISPUTE OR CLAIM WILL BE RESOLVED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED OR REPRESENTATIVE ACTION, ARBITRATION OR OTHER SIMILAR PROCESS. PLEASE REVIEW THE ARBITRATION SECTION CAREFULLY TO UNDERSTAND YOUR RIGHTS AND OBLIGATIONS WITH RESPECT TO THE RESOLUTION OF ANY DISPUTE OR CLAIM. In addition, when using certain services, you will be subject to any additional terms applicable to such services that may be posted on the Services from time to time, including, without limitation, the Privacy Policy. All such terms are hereby incorporated by reference into these Terms of Service.

Access & Use of the Service Description of Service.

The Services are designed to provide residents at buildings and private homes, who have separately agreed to utilize our Services with scheduled package delivery directly to the door. Our windows may vary by property and market, but Hand2Hand LLC will provide at least 12 hours of delivery windows on each weekday and 12 hours of delivery windows on each weekend day. Typical available weekday windows are 8AM-2PM, and 4-8PM, Monday through Friday. Typical available weekend windows are 8AM-2PM and 4-8PM on Saturdays. We do not deliver on Sundays. Hand2Hand LLC may add windows, based on demand, and reserves the right to change delivery windows on an as-needed basis. Please reference the mobile application or the web application when scheduling a delivery to identify the available windows at your building.

License.

Subject to and conditioned on your compliance with these Terms of Service, Hand2Hand LLC hereby grants you a personal, non-exclusive, non-transferable, non-sublicensable, revocable license solely to use the Services only for your personal, non-commercial use to schedule and receive package delivery. Your access to and use of the Services must further comply in all material respects with all usage guidelines posted by Hand2Hand LLC.

Your Registration Obligations.

You may be required to register with Hand2Hand LLC in order to access and use certain features of the Services. Registration must be done at Hand2Hand LLCpackage.com after receiving notification from your place of residence that you are eligible for package delivery via the Services. You must follow all registration steps and begin sending your packages using the address and unique Hand2Hand LLC code provided to you at registration. If you choose to register for the Services, you agree to provide and maintain true, accurate, current and complete information about yourself as prompted by the Services’ registration form(s). Our collection, processing and sharing of Registration data and certain other information about you are governed by our Privacy Policy. Member Account, Password and Security. You are responsible for maintaining the confidentiality of your password and account, if any, and are fully responsible for any and all activities that occur under your password or account. You agree to (a) immediately notify Hand2Hand LLC of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session when accessing the Services. Hand2Hand LLC will not be liable for any loss or damage arising from your failure to comply with this Section.

Modifications to Services

Hand2Hand LLC reserves the right to modify or discontinue, temporarily or permanently, the Services (or any part thereof) with or without notice. You agree that Hand2Hand LLC will not be liable to you or to any third party for any modification, suspension or discontinuance of the Services.

Conditions of Use User Conduct.

You agree to not use the Services to:

1. interfere with or disrupt the Services or servers or networks connected to the Services, or disobey any requirements, procedures, policies or regulations of networks connected to the Service; or
2. violate any applicable local, state, national or international law, or any regulations having the force of law;
3. impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity;
4. further or promote any criminal activity or enterprise; or
5. reverse engineer, disassemble, decompile, translate, or otherwise attempt to derive trade secrets, algorithms, or the source code, architectural framework, or data records, within or associated with the
6. It is our obligation to comply with all governmental laws and regulations relating to the transportation of Hazardous Materials. Such laws and regulations are issued by the Department of Transportation (D.O.T.), International Civil Aviation Organization (ICAO) and other regulatory bodies to ensure the safe transportation and offering for transportation of Hazardous Materials/ Dangerous Goods using all modes, to include highway transportation. Some of the items that we will not transport include the following:

We do not accept for delivery:

• Hazardous waste, including other medical waste
• Hazardous substances in reportable quantities
• Infectious or noninfectious human or animal cells
• Biohazards
• Damaged or defective batteries
• Material marked as an “inhalation hazard"
• Fireworks
• Flammable or combustible materials to include liquid and solids
• Firearms/ ammunition
• Explosives
• Compressed Gasses
• Oxidizing Substances, Organic Peroxides
• Toxic Substances and Infectious Substances
• Radioactive Materials
• Perishable Items (food)
• Corrosives

For more information, please review the U.S. DOT hazardous materials regulations regarding packaging, including 49 CFR 173.24 and 173.24a. You can also check information from your packaging supplier, including applicable packaging instructions.

Payment.

You, the consumer, will coordinate all applicable charges for the Service. You may be charged a monthly fee depending on the plan chosen.

Fair Use Policy.

In order to avoid disruption in Hand2Hand LLC’s operations and to protect the quality of services offered to our customers, a fair usage policy shall be applicable to its users. Hand2Hand LLC reserves the right, at its sole discretion, to determine which users are in violation of its fair use policy. Hand2Hand LLC may offer "unlimited" delivery services for various subscription plans. The term "unlimited" shall mean that no specific predetermined limit is imposed with regard to the number of deliveries scheduled. Hand2Hand LLC reserves the right to monitor packages scheduled by users of its unlimited delivery plan, and impose reasonable package limits in said plans in regard to its Fair Use Policy. Users found to be in violation of Hand2Hand LLC’s Fair Use Policy will no longer be eligible for unlimited delivery, and may be offered an alternative delivery plan option. Intellectual Property Rights Service Content, Software and Trademarks. You acknowledge and agree that the Services may contain content or features ("Services Content") that are protected by copyright, patent, trademark, trade secret or other proprietary rights and laws. Except as expressly authorized by Hand2Hand LLC, you agree not to modify, copy, frame, scrape, rent, lease, loan, sell, distribute or create derivative works based on the Services or the Services Content, in whole or in part, except that the foregoing does not apply to your own User Content (as defined below) that you legally upload to the Service. Any use of the Services or the Service Content other than as specifically authorized herein is strictly prohibited. The technology and software underlying the Services or distributed in connection therewith are the property of Hand2Hand LLC, our affiliates and our partners (the "Software"). You agree not to copy, modify, create a derivative work of, reverse engineer, reverse assemble or otherwise attempt to discover any source code, sell, assign, sublicense, or otherwise transfer any right in the Software. Any rights not expressly granted herein are reserved by Hand2Hand LLC. The Hand2Hand LLC name and logos are trademarks and service marks of Hand2Hand LLC (collectively the "Hand2Hand LLC Trademarks"). Nothing in this Terms of Service or the Service should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any of Hand2Hand LLC Trademarks displayed on the Service. All goodwill generated from the use of Hand2Hand LLC Trademarks will inure to our exclusive benefit.

Prohibited use of the Site by Users

Users are expressly forbidden to download, store, reproduce, transmit, display (including without limitation via an intranet or extranet site), copy, sell publish, distribute, provide access to Services Content for any purposes other than as set out herein or to sub-license, rent, lease, transfer or assign any rights in Services Content, to any other person, commercially exploit or use Services Content for any unlawful purpose.

User Content Transmitted Through the Service.

With respect to the content or other materials you upload through the Service or share with other users or recipients (collectively, "User Content"), you represent and warrant that you own all right, title and interest in and to such User Content, including, without limitation, all copyrights and rights of publicity contained therein. By uploading any User Content you hereby grant and will grant Hand2Hand LLC and its affiliated companies a nonexclusive, worldwide, royalty free, fully paid up, transferable, sublicensable, perpetual, irrevocable license to copy, display, upload, perform, distribute, store, modify and otherwise use your User Content in connection with the operation of the Service or the promotion, advertising or marketing thereof. You acknowledge and agree that any questions, comments, suggestions, ideas, feedback or other information about the Service ("Submissions"), provided by you to Hand2Hand LLC are non- confidential and Hand2Hand LLC will be entitled to the unrestricted use and dissemination of these Submissions for any purpose, commercial or otherwise, without acknowledgment or compensation to you. You acknowledge and agree that Hand2Hand LLC may preserve User Content and may also disclose User Content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process, applicable laws or government requests; (b) enforce these Terms of Service; (c) respond to claims that any User Content violates the rights of third parties; or (d) protect the rights, property, or personal safety of Hand2Hand LLC, its users and the public. You understand that the technical processing and transmission of the Service, including User Content, may involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.

Third Party Websites.

The Services may provide, or third parties may provide, links or other access to other sites and resources on the Internet. Hand2Hand LLC has no control over such sites and resources and Hand2Hand LLC is not responsible for and does not endorse such sites and resources. You further acknowledge and agree that Hand2Hand LLC will not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any content, events, goods or services available on or through any such site or resource. Any dealings you have with third parties found while using the Services are between you and the third party, and you agree that Hand2Hand LLC is not liable for any loss or claim that you may have against any such third party.

Indemnity and Release.

You agree to release, indemnify and hold Hand2Hand LLC and its affiliates and their officers, employees, directors and agents harmless from any and all losses, damages, expenses, including reasonable attorneys’ fees, costs, rights, claims, actions of any kind and injury (including death) arising out of or relating to your use of the Services, any User Content, your violation of these Terms of Service or your violation of any rights of another. If you are a California resident, you waive California Civil Code Section 1542, which says: "A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him must have materially affected his settlement with the debtor." If you are a resident of another jurisdiction, you waive any comparable statute or doctrine.

Disclaimer of Warranties.

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. HAND2HAND LLC EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. HAND2HAND LLC MAKES NO WARRANTY THAT (I) THE SERVICES WILL MEET YOUR REQUIREMENTS, OR (II) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.

User Protections.

We offer a user protection policy on our Services. This policy can be suspended, modified or revoked at our sole discretion without prior notice to you.

1. User Protection At our option, we will, upon request, either refund or credit the value of your possessions in the event of a service failure (which means delivery of your package to an unknown destination or damaged by the service). You agree that this policy is your exclusive remedy in the event of a service failure. If the user protection policy is suspended, there is no remedy or recovery of the value for a service failure.
2. The following limitations apply:
   1. Refunds will be made payable to the individual user to whom the package was addressed
   2. In our sole discretion, the user protection policy may not be honored when the request is made by, or the information utilized to determine the status of the package is received from, a third party other than the individual user to whom the package was
   3. If you comply with all required steps of the user protection policy, Hand2Hand LLC may refund up to a maximum of $500 Any refund in an amount above $500 is at our sole discretion.
   4. Only one refund or credit is permitted per delivery. In the case of multiple-piece shipments, the protection policy threshold applies to the total cost of all items within that specific shipment. If a service failure occurs for any package within the shipment, a refund or credit may be given only for the applicable package(s) for which a service failure
   5. The user protection policy for package services destined for areas that are outside of our primary service areas only applies if the service failure occurred during the portion of the transportation provided directly by
3. Hand2Hand LLC will not be obligated to refund or credit your valuables if:
   1. We provide you with evidence of delivery, if applicable, which may include, without limitation, the name of the person who signed for the shipment, a photo of the shipment delivered to the correct location, or service-exception information reflecting that the failure to deliver resulted from circumstances described under the Limitation of liability section.
   2. The service failure resulted, in whole or in part, from any of the circumstances described under the Limitation of Liability
4. Refund or Credit Requests. To qualify for a refund or credit due to a service failure, you must notify us of the service failure and request a refund or credit of your valuables in compliance with the conditions listed If you do not comply with these conditions, you agree that you are not entitled to receive a refund or credit and cannot recover compensation for the service failure in any lawsuit.
   1. You must request a refund or credit of your items due to a service failure by submitting your request through [email protected]

2. Your refund or credit request must include your Hand2Hand LLC account email and the receipt for the purchase with the date, order number and tracking number for the
3. All requests for refund or credit of service failure charges must be received via one of the approved channels within 10 calendar days of the Hand2Hand LLC-received date or within 5 calendar days of the Hand2Hand LLC-delivered

Medical Devices and Medications

Unless otherwise referenced in the User Conduct section above, Hand2Hand LLC will accept medical devices, medications, and health and wellness products (i.e. chemotherapy drugs, insulin, heart devices, etc.). While we will accept and deliver these items, we do not offer instant turnaround times in deliveries and do not want to risk delaying shipments critical to your health. Concurrent with the policies stated in the User Protections section, Hand2Hand LLC does not take liability for extremely high value items that may be subsidized by insurance to the user. The maximum refund for any item, including medications, is $500 unless otherwise approved by Hand2Hand LLC at its sole discretion.

Oversized Items

We accept packages as long as they come in a box or are properly wrapped and don't exceed 10ft x 6ft x 6ft and/or 150 lbs per package. Oversized items, defined as any item over 50 pounds or over 40 inches long, may be delivered in a unique oversized delivery window and you agree to be at your residence to accept the item as they will not be delivered without a signature. Oversized items are not eligible for auto-scheduling. Hazardous Materials and Transportation It is our obligation to comply with all governmental laws and regulations relating to the transportation of Hazardous Materials. Such laws and regulations are issued by the Department of Transportation (D.O.T.), International Civil Aviation Organization (ICAO) and other regulatory bodies to ensure the safe transportation and offering for transportation of Hazardous Materials/ Dangerous Goods using all modes, to include highway transportation. Some of the items that we will not transport include the following: We do not accept for delivery:

• Hazardous waste, including other medical waste
• Hazardous substances in reportable quantities
• Infectious or noninfectious human or animal cells
• Biohazards
• Damaged or defective batteries
• Material marked as an “inhalation hazard"
• Fireworks
• Flammable or combustible materials to include liquid and solids
• Firearms/ ammunition
• Explosives
• Compressed Gasses
• Oxidizing Substances, Organic Peroxides
• Toxic Substances and Infectious Substances
• Radioactive Materials
• Corrosives

For more information, please review the U.S. DOT hazardous materials regulations regarding packaging, including 49 CFR 173.24 and 173.24a. You can also check information from your packaging supplier, including applicable packaging instructions.

Facility Holding Period Policy

Hand2Hand LLC will hold valid user items, pursuant to the User Conduct section above, for at least 30 days after receipt. Hand2Hand LLC will notify registered users upon receipt according to your notification preferences in the mobile application or web application, and send reminders to schedule a delivery or warehouse pickup throughout the initial 30 day period. At the end of the 30 day holding period, Hand2Hand LLC reserves the right to donate or dispose of all unclaimed items. You hereby waive any right to reimbursement or legal remedies under the User Protections policy if an item is donated or disposed of after the 30 day holding period.

Limitation of Liability.

YOU EXPRESSLY UNDERSTAND AND AGREE THAT (A) HAND2HAND LLC WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY DAMAGES, OR DAMAGES FOR LOSS OF PROFITS INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF HAND2HAND LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, RESULTING FROM YOUR USE OF THE SERVICES INCLUDING BUT NOT LIMITED TO : (I) THE USE OR THE INABILITY TO USE THE SERVICES; (II) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; (III) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; OR (IV) ANY OTHER MATTER RELATING TO THE SERVICES, AND (B) IN NO EVENT WILL HAND2HAND LLC’S TOTAL LIABILITY TO YOU FOR ANY AND ALL DAMAGES, LOSSES OR CAUSES OF ACTION EXCEED $500. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS SET FORTH ABOVE MAY NOT APPLY  TO  YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SERVICE OR WITH THESE TERMS OF SERVICE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THE SERVICE.

Arbitration.

All disputes, claims, or controversies arising out of or relating to the Terms of Service or the Services (“Claims”) that are not resolved by mutual agreement shall be resolved by binding arbitration through H2H Holdings using their Streamlined Arbitration Rules & Procedure. Unless otherwise agreed by the parties, arbitration will be held in Sheridan, WY before a single arbitrator mutually agreed upon by the parties or as selected by H2H Holdings. The arbitration must commence within forty-five (45) days of the date on which a written demand for arbitration is filed by either party. The arbitrator’s decision and award will be made and delivered within sixty (60) days of the conclusion of the arbitration and within six (6) months of the selection of the arbitrator. The arbitrator will not have the power to award damages in excess of the limitation on actual compensatory, direct damages set forth in the Terms of Service and may not multiply actual damages or award punitive damages or any other damages that are specifically excluded under the Terms of Service, and each party hereby irrevocably waives any claim to such damages. The arbitrator shall not have authority to adjudicate claims brought on behalf of others including any class action claims. The arbitrator may, in his or her discretion, assess costs and expenses (including the reasonable legal fees and expenses of the prevailing part) against any party to a proceeding. Any party refusing to comply with an order of the arbitrators will be liable for costs and expenses, including attorneys’ fees, incurred by the other party in enforcing the award. Notwithstanding the foregoing, in the case of temporary or preliminary injunctive relief, any party may proceed in court without prior arbitration for the purpose of avoiding immediate and irreparable harm. The provisions of this arbitration section will be enforceable in any court of competent jurisdiction. WE EACH AGREE THAT ALL CLAIMS SHALL BE RESOLVED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED OR REPRESENTATIVE ACTION OR OTHER SIMILAR PROCESS (INCLUDING ARBITRATION). IF FOR ANY REASON A CLAIM PROCEEDS IN COURT RATHER THAN IN ARBITRATION, WE EACH WAIVE ANY RIGHT TO A JURY TRIAL AND AGREE THAT SUCH CLAIM SHALL BE BROUGHT ONLY IN A COURT OF COMPETENT JURISDICTION IN AUSTIN, TEXAS. YOU HEREBY SUBMIT TO THE PERSONAL JURISDICTION AND VENUE OF SUCH COURTS AND WAIVE ANY OBJECTION ON THE GROUNDS OF VENUE, FORUM NON-CONVENIENS OR ANY SIMILAR GROUNDS WITH RESPECT TO ANY SUCH CLAIM. Notwithstanding the provisions of the introductory section above, if Hand2Hand LLC changes this ‘Arbitration’ section after the date you first accepted these Terms of Service (or accepted any subsequent changes to these Terms of Service), you may reject any such change by sending us written notice within 30 days of the date such change became effective, as indicated in the "Date of Last Revision" date above or in the date of Hand2Hand LLC’s email to you notifying you of such change. By rejecting any change, you are agreeing that you will arbitrate any dispute between you and Hand2Hand LLC in accordance with the provisions of this section as of the date you first accepted these Terms of Service (or accepted any subsequent changes to these Terms of Service).

Termination.

You agree that Hand2Hand LLC, in its sole discretion, may suspend or terminate your account (or any part thereof) or use of the Services, for any reason, including, without limitation, for lack of use or if Hand2Hand LLC believes that you have violated or acted inconsistently with the letter or spirit of these Terms of Service. Any suspected fraudulent, abusive or illegal activity that may be grounds for termination of your use of Services, may be referred to appropriate law enforcement authorities. Hand2Hand LLC may also in its sole discretion and at any time discontinue providing the Services, or any part thereof, with or without notice. You agree that any termination of your access to the Services under any provision of this Terms of Service may be effectuated without prior notice, and acknowledge and agree that Hand2Hand LLC may immediately deactivate or delete your account and/ or bar any further access to such files or the Services. Further, you agree that Hand2Hand LLC will not be liable to you or any third party for any termination of your access to the Services.

Courier Disputes.

You agree that you are solely responsible for your interactions with couriers (e.g. UPS, USPS, FedEx) and Hand2Hand LLC will have no liability or responsibility with respect thereto. Hand2Hand LLC reserves the right, but has no obligation, to become involved in any way with disputes between you and any courier.

General

These Terms of Service constitute the entire agreement between you and Hand2Hand LLC and govern your use of the Services, superseding any prior agreements between you and Hand2Hand LLC with respect to the Services. You also may be subject to additional terms and conditions that may apply when you use affiliate or third party services, third party content or third party software. These Terms of Service will be governed by the laws of the State of Wyoming without regard to its conflict of law provisions. With respect to any disputes or claims not subject to arbitration, as set forth above, you and Hand2Hand LLC agree to submit to the personal and exclusive jurisdiction of the state and federal courts located within Sheridan, WY. The failure of Hand2Hand LLC to exercise or enforce any right  or provision of these Terms of Service will not constitute a waiver of such right or provision. If any provision of these Terms of Service is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of these Terms of Service remain in full force and effect. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Service or these Terms of Service must be filed within one (1) year after such claim or cause of action arose or be forever barred. A printed version of this agreement and of any notice given in electronic form will be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. You may not assign this Terms of Service without the prior written consent of Hand2Hand LLC, but Hand2Hand LLC may assign or transfer this  Terms of Service, in whole or in part, without restriction. The section titles in these Terms of Service are for convenience only and have no legal or contractual effect. Notices to you may be made via either email or regular mail. The Service may also provide notices to you of changes to these Terms of Service or other matters by displaying notices or links to notices generally on the Service.

Inquiries, Complaints, Suggestions

Please direct all questions, inquiries, and/or complaints about the Service to Hand2Hand LLC directly through [email protected].

Your Privacy

At Hand2Hand LLC, we respect the privacy of our users. For details please see our Privacy Policy. By using the Service, you consent to our collection and use of personal data as outlined therein.